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MBTI Diagram
Four Preferences ScaleTendencies/Characteristics


QuestionAnswerQuestionAnswer
At a social event, do you...Interact with a few people known to youDo new interactions with others...Stimulate and energise you
Are you more...RealisticAre you more frequently...A practical person
Are you usually...Fair mindedWhich are you drawn to?Accurate perception
Do you tend to be more...DispassionateWhich is more satisfying?To discuss an issue thoroughly
Do you prefer to work..To deadlinesWhich rules you more?Your head
Do you tend to make choices...Rather carefullyAre you more more comfortable with work that is...Done on a more casual basis
Are more interested in...FactsDo you prefer...A few friends with longer contact
At social events, do you...Stay late with increasing energyAre you drawn more towards...Substantial information
Are you more of a...Sensible personAre you more interested in...Production
Are you drawn more towards...Hard dataAre you more comfortable with being...Objective
Is it more natural for you to be...Nice to othersDo you value yourself to be more...Devoted
When you meet people for the first time, are you...Personal and engagingWhich statements are you most comfortable with?Final statements
With regards to keeping an appointment, are you...PunctualAre you more comfortable...After a decision has been made
Which bothers you more? Having things...IncompleteDo you...Find little to say to strangers
With groups of friends, do you...Get behind with the newsAre you more interested in...A specific instance
Are you more interested in...ConceptsDo you feel...More creative than practical
Do you prefer writers to...Use lots of analogiesAre you drawn more towards...Fundamentals
Are you naturally more...CompassionateIn making judgements, are you usually more...Neutral
In making judgement, are you more like to be...ImpersonalDo you consider yourself to be more...Clear headed
Do you usually...Settle thingsAre you more inclined to...Schedule events
Are you usually rather...Quick to agree on a specific timeAre you a person who is more disposed to...Work to a routine
When phoning someone, do you...Rehearse what you are going to sayAre you more inclined to be...Easy to approach
Facts...Usually require interpretationDo you have more fun with...Hands on experience
Do you prefer to work with...Practical informationWith the written word, do you prefer it to be...More literal
Are you inclined to be more...Cool and level headedAre you usually more...Unbiased
Would you rather be...More merciful than justAre you typically more...Lenient than just
Are you comfortable...Setting a scheduleAre you more likely to...Delay making judgments
Are you comfortable with...Written agreementsDo you tend to be more...Deliberate than spontaneous
In groups of people, do you...Wait to be approachedAre you typically more a person of...Clear reason
Traditional common sense is...Usually trustworthyAre you inclined to be more...Fair minded
Children often don't...Daydream enoughMostly, is it preferable to...Make sure that things are arranged
Are you usually more...Tender heartedIs it more in your nature to...Get things settled
Are you more...Gentle than firmWhen the phone rings, do you...Try to get to it first
Are you more inclined to want arrangements to be...Well organizedWhat do you value most in yourself?To have a good sense of reality
What do you value more? Something that is...DefiniteDo you prefer things to be...Neat and orderly
Score Sheet
Score
To know more, view this ISTJ Report.



SECTION 1: UNDERSTANDING PERSONALITY TYPES AT WORK - COURSE INTRODUCTION
Introduction to Understanding Personality Types at Work
Knowing more about your unique personality can help you understand yourself better and make changes in your life that will make you more confident and successful.

Personality Types are really useful to help people understand themselves at a deeper level, to help them with their relationships, and to help with career decisions.

Gives insights into communication skills, decision making, stress management, conflict resolution, and a whole host of other applications, so they really underpin the development of emotional intelligence.

Carl Jung investigated Personality Types about 200 years ago, although his work was rather academic.

A mother-daughter team Isabel Briggs Myers and Katharine Cook Briggs worked with his research, further refined it, and made it a whole lot more accessible for everyone.

Personality Type assessment is based on their work and is now used throughout the world in many corporate organizations to help with leadership development and many of the other aspects.


Myers-Brigss Type Indicator (MBTI) - we explore where people get their energy from, how people take in information, how they use this information to make decisions, and then how people work with this to structure and lead their lives

4 Preferences - combination of these makes up your personality type (each type has its own strengths and limitations)

Four Preferences

Understanding how the preferences are expressed will give you insights into how your own strengths and limitations, and those of other people work. This will help you to understand how to engage with people better.
Activity Booklet: Reflecting about this Personality Course
Understanding more about personality will help you to predict how people will respond to certain situations and the sorts of things they prefer and value.

Understanding your personality and yourself better will help you gain greater insights into your behaviour and your emotional well-beings.

Your personality is what makes you who you are. It is often thought of as something that arises from within the individual and remains fairly consistent throughout life.

Personality encompasses all of the thoughts, behavior patterns and social attitudes that impact upon how you view yourself and what you believe about others and the world around you.


Knowing more about your personality will help you to understand:
Your strengths and weaknesses
Your likes and dislikes
Which situations allow you to perform at your best
Other people better
The Challenges of Self-Awareness and Emotional Intelligence
The Challenges of Self-Awareness and Emotional Intelligence

Self-Awareness - cornerstone of emotional intelligence

If you are a leader/ coach working with others to help them reach their true potential, you may be surprised at the negative reactions that you encounter from time to time.

Discovering your true authentic self can be a daunting task.

Learning about yourself by increasing your self-awareness is often a difficult process and can be challenging for a variety of reasons.

Human psyche is intricate and multifaceted - understanding your thoughts, emotions and motivations can be challenging due to the the intricacies and depth of the self.

Can be a complex and nuanced process, and so lack of guidance around working with it can be an issue.

Many people struggle to know where to start or how to navigate their inner world effectively.


Fear of Self-Reflection - some people may have a fear of what they will discover about themselves

Worries that they’ll uncover unpleasant truths or confront difficult emotions

Experiences from the past can lead to emotional trauma that can make it harder for some to access certain parts of their psyche


Defense Mechanisms - protect themselves from any uncomfortable thoughts and feelings

Includes denial or rationalisation, and being overtly critical of others to place blame upon them


Lack of Time, Motivation, & Prioritisation in our fast paced world, many people are constantly busy and may not prioritise self-awareness or self-reflection, feeling that they don’t have the time to engage in introspection

External stimuli, such as technology, work demands and social media can be a more pleasant distraction


Emotional Avoidance - some people have difficulty dealing with their emotions; they may suppress them or ignore their feelings rather than exploring them


Ego and Self-Image - a strong ego or attachment to a particular self image can make it challenging to acknowledge and accept aspects of yourself that don’t align with that image

Admitting flaws or vulnerabilities can be difficult for the ego


Resistance to Change - some people may resist change even if it’s positive because they feel uncomfortable or it’s unfamiliar to them


Cognitive Biases - such as confirmation bias, seeking information that confirms existing beliefs, or the Dunning-Kruger Effect overestimating one’s abilities, can distort self-perception and hinder self-awareness

Overcoming these challenges often requires patience, practice, and willingness to engage in self exploration
Working with Personality Types
Personality
The combination of characteristics or qualities that form an individual’s distinctive character. - The Oxford English Dictionary
Refers to individual differences in characteristic patterns of thinking, feeling and behaviour. - Encyclopedia of Psychology
Little bit broader than behaviour and includes interests, values, attitudes and temperament
Understanding your own and other’s personality can be a vital first step in acknowledging differences and working through these challenges.

Personality vs BehaviourPersonality AwarenessChallenges at Work

MBTI (Myers-Briggs Type Indicator)

This personal and behavioural framework that we’ll be investigating was developed originally by Carl Jung.
Most widely used framework across the world.
Positive, universal language and framework
Differences can be explored in a positive manner
Easy to understand but has depth for continued exploration
Wide range of applications

The way in which it should be used is to enhance the awareness of the impact of preferences on others, as well as understanding strengths and blind spots.

It can be used in individual team and organisational applications, so it can be very useful in working with and developing teams.

Has a good place in leadership development by enabling leaders to be able to understand, flex and adapt their style according to the needs of the individuals that they’re working with.

Emphasizes the value of true leadership and can be applied across a whole range of leadership challenges.

Appreciate or Recognise
Learning Outcomes of the Course
Explores behavioural preferences of your own and how they differ from the behavioural preferences of other people.

Assess your own Personality Type and what this means in both your private and professional life

Describe different approaches in people relating to: where attention is focused, how information is absorbed and processed, how decisions are made and lifestyle orientation

Recognise ways to appreciate, value, and work more effectively with all sixteen personality types

Discover how to build deeper relationships through common understanding and improved communication

Recognise why conflict may arise and ways to resolve this

Evaluate opportunities for personal development

Identify applications in team building, communication, change, decision making and problem solving
Personality Type Indicator to Help you Assess your Type
To determine where you like to focus your attention (E or I), the way you like to look at things (S or N), the way you go about deciding things (T or F), and how you deal with the outer world (J or P).

The questionnaire is based on a personality framework that will help you explore your preferences.

There are no right and wrong answers and all possible outcomes on the questionnaire are equally valid.

The questionnaire will take you about 25 minutes to complete; however, there is no time limit so you will be able to take as much time as you need.

Try to answer the questions according to your natural preference. Think of yourself in a situation where there are no external pressures to act or feel in a particular way.

Get yourself into a frame of mind in which you are able to make a free choice between the response options.

SECTION 2: EXPLORING THE FOUR PREFERENCES
Exploring the Four Behavioural Preferences
Carl Jung’s theory of psychological type is well known, well established, but it’s quite academic.

Jung’s work was refined and developed by Katherine Briggs and Isabel Myers, who actually helped to bring it into the public domain and to make it more applicable.

It has over 70 years of research and it helps with self awareness and confirming self perception.


Behavioral Preferences

Increases self-awareness and confirms self-perception

Discover normal differences in self and others concerning
Life orientation
Where energy is derived
How information is acquired
How decisions are made
How engagement occurs in the world

Helps appreciation of strengths in self and others

Helps understanding of personality differences in others and how to use them constructively

Relates to key leadership tasks and challenges - teams, strategy, conflict, motivation, etc

Cannot measure
Cognitive ability (IQ)
Psychiatric disturbances
Mental illness
Maturity
Affluence
Emotions
Trauma
Stress

Type is useful in understanding yourself and other people - EVERYONE IS AN INDIVIDUAL

You decide how ACCURATE the assessment is for you.


Jungian-Based Preferences

Looks at some of your key - but not ALL of them
Preferences
Characteristics
Tendencies


Four Preference Scales

How you get your energy - Extraversion/Introversion
How you gather information - Sensing/Intuition
How you process information - Thinking/Feeling
How you engage with the world - Judgement/Perception

When you behave in a non-preferred way, it’s unnatural, it’s difficult, it’s awkward, and it takes more energy.

Four Preference Scales
Assessing and Determining your Personality Type
You can compare your Self-Assessed Type with your Self-Reported Type
If there are similarities, then you’ll have a good indication of your type.

Types
Where You Get Your Energy From - Extraversion and Introversion (complementary attitude towards the world)
Extrovert - somebody who’s quite loud, engaging, talks to a lot of people, and is usually the life and soul of the party
Extraversion Preference - stimulation is from the environment = the outer world of people and things

Introvert - quite shy and boring
Introversion Preference - stimulation is from within = the inner world of thoughts and reflections

Both attitudes are used by everyone, but one is usually preferred and better developed
How You Take in Information - Sensing and Intuition (ways of taking in information)
Sensing Preference - takes in information by way of the five senses = sight, sound, taste, touch and smell

Intuition Preference - processes information by way of a “sixth sense” or hunch

Both attitudes are used by everyone, but one is usually preferred and better developed
How You Process Information - Thinking and Feeling (ways of making decisions)
Thinking Preference - decides on the basis of logic and objective considerations

Feeling Preference - decides on the basis of personal, subjective values

Both attitudes are used by everyone, but one is usually preferred and better developed
How You Organise Your Life - Judging and Perceiving (complimentary lifestyles)
Judging Preference - lifestyle is decisive, planned and orderly

Perceiving Preference - lifestyle is flexible, adaptable and spontaneous

Both attitudes are used by everyone, but one is usually preferred and better developed
Assessing Your Type with Some Hints and Tips When Working with Type
Each preference is allocated a letter. The letters build up into one of 16 Types.

Type Table - considers the proportions of each type within a general Western population

Understanding of type…
Helps you to make better sense of who you are in the world
It helps you to learn about yourself
It helps with your understanding of where you fit in a framework that describes personality differences in positive and constructive ways
Helps you to appreciate differences between people - important differences - and understand how different types can work together in complementary ways

Helps you to apply this knowledge to:
Value diversity
Improve working relationships
Develop your leadership style
Improve communication
Improve problem-solving strategies
Help manage change

Why is it important to consider behavioural preferences? And why is it important to consider working with Type?
Self-awareness = strengths and blind spots
Personal and professional development = maximising your potential
Understanding others = appreciating the other side, gifts differing
Relationship building = communication, teamwork
Can be used in any situation in which you need to understand yourself and understand other people.

Rules about working with Type
Life tends to support our preferences, making us even more distrustful of our non-preferences
Any strength overplayed becomes a liability-
Type is only a theory; it takes real life to validate it
Type is only an explanation; never an excuse
The whole is greater than the sum of its parts-
Type is only one lens through which to view human personality
To be effective, type must begin with yourself before you can apply it to others
Type is easier said (or thought about) than done (to work with)
Don’t blame everything on your opposite type
Type can’t solve everything

SECTION 3: FURTHER INFORMATION TO HELP YOU UNDERSTAND PERSONALITY TYPES
Putting People Into Boxes - Can Type Be Accused of This?
A reminder that much of other people’s apparently annoying behaviour is not necessarily attributable to they’re doing those things on purpose, but because their minds, possibly also their brains function differently.

Working with Type is often criticised for putting people in boxes

This is one of the problems that can emerge with personality tests.

Labels can be applied to people that limit their ability to do things that fall outside of their Type Preferences

People can be boxed in and refused to be let out

Remember that we can use all of the preferences, some are better developed and easier to use than others

We adapt the use of our preferences according to a variety of factors and so effectively can become any type

Your best fit type is the type that you are most comfortable with - you can relax and be yourself

By applying a framework to our knowledge of preferences and type, it becomes easier to recognise patterns and groupings

A good practitioner is not looking to place people into a box by any means, but to use this as a starting point to explore how the preferences and how behaviours are expressed
Some Ways of Taking Type Further
Work with a qualified Type practitioner

Consider getting everyone in your team involved

Explore type more deeply


Step I

The functional pairs - give so much about how we function in life
Forms the middle two letters of each person’s four letter type and define how we prefer to gather information and make decisions - our core mental properties
Quite useful in looking at communication patterns, group decision making, and team culture
Correlation with other psychological models such as Social Interaction Styles and DISC
Table 1
ST - decisive, quick to take action, value facts and logic, and pay attention to details; Aligned with the analytical style or High Compliance
SF - service minded; seek to help people in very practical ways and are unselfish, kind, and understanding; Aligned with the amiable style or High Steadiness
NF - Guided by their passions and beliefs; they have sixth sense about people and work to ensure harmony in the workplace; Aligned with the expressive style or High Influence
NT - agents of change; they have vision and value logical arguments, competence and independence; Aligned with the driver style or High Dominance

At the core of each Type are the four mental processes
Sensing and Intuition - how you perceived the world
Thinking and Feeling - how you make judgments


Type dynamics - pinpoints each type’s favourite or dominant process, critical for understanding intrinsic motivation and approaches to problem solving

Clarifies how Extraversion / Introversion is used and identifies which process is typically used in interacting with others, adding insight to communication issues

Understanding the order of development and the interaction of Type preferences make whole Type descriptions far more powerful than just knowing your individual preferences

Your four letters are the shorthand to describe the interaction of your personality preferences, which ones you naturally use first and which you use best - those that you trust the most and use without conscious thought

One of those four letters is the most developed preference and has the most influence on you - aka Dominant Function, your favorite function, the one that you rely on and trust over others
This part of your personality is inborn and developed first when you were a child and this is why you might not be all that conscious of your Dominant Function.
It’s so elemental to who you are that you may simple be unaware of its presence and impact.
It has the most important role and you usually develop the most skill with it.

Table 2
Extroverts - use their Dominant Function in the outer world because they prefer to live in the outer world
If the final letter in your type is a P, then your Dominant Function will be the N or S in your four letters
If the final letter in your type is a J, then your T or F will be your Dominant Function

Table 3
Introverts - use their Dominant Function in their inner world because, they prefer to live in their inner world
If the final letter in your type is a P, then your Dominant Function will be a T or F
If the final letter in your type is a J, then your Dominant Function will be a S or N

Table 4

There is an order of preference with the Dominant being the most important, followed by Auxiliary, Tertiary, and Inferior Functions
Our most preferred personality preferences, our Dominant and Auxiliary Functions, will always be at the core of our personality.


Step II

More empiric assessment that explores each of the four preference scales further, looking at five further sub scales each
More in-depth assessment that will really help you to understand yourself better by identifying your unique set of preferences
Helps to understand the differences between others who share your Type and will clear up any confusion you may have about any of the scale

Table 5


Step III

Very new and helps you to understand your competencies looking at opportunities at what works well for you and what doesn’t

Diagram 8
Addressing Some Inappropriate Criticisms About Type
Myers-Briggs Type Indicator often gets a lot of negative criticisms

Many critics don’t really understand what the MBTI is or how to use it

Bland statements that the tool is useless or it’s not scientifically validated are not true, and sceptics are not able to provide the evidence to substantiate these claims

Open to scrutiny and to peer review like any scientifically assessed instruments

Critics claim that a personality assessment is valid if it predicts outcomes that matter, and if it’s going to be used in an organisation it should shed light on how well someone performs in a particular job or with a certain group of people

There are many human resources tools that are used for a wide range of purposes within an organisation. Some are being used for recruiting and assessment, whilst others are used to strengthen the mutual understanding between people and to allow them to communicate better with each other in a non-threatening way

The Center for Applications of Psychological Type has always stated that the MBTI should not be used for recruiting and evaluating job performance

Critics often mistake preference with aptitude. For example, if you have a preference for logical thinking, it doesn’t necessarily mean that you’re good at it. The results that you get from your type assessment don’t imply excellence, competence or natural ability, only what is preferred

Using Type supports a coaching process to help people gain an understanding of their preferences and how to use them. Step I is very valuable in this way, and Step II is much more empirical. It tends to be completely overlooked by critics
Your Personality Type and Leadership Style
Each personality type has a unique way of leading that is all their own

Some types are given more opportunities to lead than other, and other types lead in the background by making suggestions and subtly manoeuvring situations to their rightful course

Any personality type can be an effective leader. Every type is going to do it a little bit differently.

ISTJ
More About the Functional Pairs - The Mental Functions
“Anyone can become angry - that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose and in the right way - that is not easy.“ - Aristotle


Anyone can take a dislike to something - that’ easy. But to be helpful to other people you need to explain why you dislike something and what you would like to see to make it better. This is a good use of emotional intelligence.

Relating to types, at the core of type are the basic interactions of how information is processed and responded to

The basic interactions of our preferred perceiving functions - how we take in information is Sensing and Intuition; and our judging functions - how we analyse and process information - is Thinking and Feeling

When all other expressions of the preferences fade, the habits of the mind are a result of the interactions of the mental functions - our core cognitive processes (ST, SF, NT, NF) - these provide a strong foundation for understanding each Type’s view of the world

Your preferences will drive your behaviour, it will drive your thinking and will drive the expression of your thinking, and this is what people will see and hear from you

Basic descriptions of the typical qualities of the Type’s mental functions - their cognitive processes

Table 6

Being aware of your own mental functioning is not easy and it’s hard work. Recognising how this fits with your Type and the Type of others helps

It takes courage to own the habits of your mind and recognise your limitations, and it take tremendous energy to stretch beyond these habits to fulfil your potential

This courage and energy is part of your emotional intelligence - available to all, but accessed by few
Further Resources Around Type
Rob Toomey and his team at TypeCoach have a range of materials and resources dedicated to support learning around Type. Much of this is free

Access a range of low cost materials

Use the TypeCoach Verifier

Use the Type-to-Type online tool - determine the most important tips for interacting with any person by taking into account, not just their personality type, but yours and the unique dynamic between your two Types
Can use this to keep track of the personality Types of your colleagues or clients and to quickly see the Type distribution of your team

Materials include using Type to manage stress, support, change, and transformation, tailor your approach to feedback, tailor your approach to sales, assist in coaching, build trust, manage conflict, support prioritisation, and time management

You can also become qualified in Type by becoming certified to become a Type Practitioner and even a Master Practitioner and much, much more.

Develop Your Emotional Intelligence E-book

Relatable Articles
16 Personalities
How the Myers-Briggs Type Indicator Works
Myers-Briggs Personality Types
Myers-Briggs Type Indicator (MBTI): 16 Personality Types
The TypeFinder® Personality Test

Supporting Documents
Determine Your Behavioural Preferences
Learning Review
Personality Type Indicator
Reflecting on this Personality Course
Working with Type Workbook
Your Personality Type and Leadership Style